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Marketing Operations Support

what we do

Support where strategy meets execution

Hands-on operational and strategic support made to work alongside founders and leadership teams.

Marketing operations support is designed to keep your business moving, even when your time and attention are pulled elsewhere. It works in tandem with traditional marketing and hones in on the core operational and structural work that underpins growth.

We work closely with founders and leadership teams to provide continuity, accountability and follow-through when it comes to the operational side of marketing and business management. That might mean maintaining systems, recommending and implementing tools, keeping CRM data clean, supporting business development goals, or helping to ensure that priorities don’t stall between meetings.

We bring practical, hands-on involvement, supported by in-depth experience working with monday.com and HubSpot, including certified expertise in monday.com, helping remove friction, strengthen processes and keep momentum.

Strategic operations support is typically delivered as part of an ongoing retainer, where trust and context already exist. It’s for businesses that want a partner who understands how strategy, operations and execution intersect, and who can step in to keep things moving when it matters most.
Weekly strategic check-ins Regular calls to set priorities, unblock issues and keep momentum. Focused, growth-oriented discussions that set the stage to eliminate blockers, offer clarity around decisions and turn ongoing strategy into action.
Operational follow-through Support with the practical work that often sits between strategy and execution and doing the work to ensure that agreed actions actually happen.
Qualified system support Recommendations, implementation and ongoing oversight of tools such as CRMs, project management systems and internal workflows, backed by certified monday.com expertise and hands-on experience with HubSpot, helping keep systems efficient, connected and running smoothly.
CRM oversight and hygiene Keeping pipelines, data and reporting accurate and up to date and ensuring that your CRM supports decision-making instead of complicating operations.
Business development accountability Helping founders stay accountable to growth goals. Tracking progress, reviewing activity and keeping business development front of mind.
Trusted founder support A reliable second set of eyes across day-to-day decisions, coordination and operational detail. Support you can lean on when your focus is elsewhere.

Your next strategic move starts here

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who we work with

Trusted by ambitious brands

How is this different from strategic marketing support?
Strategic marketing and virtual CMO duties focus on marketing direction and execution. Strategic marketing support sits alongside that, covering operational detail, systems, priorities and accountability that fall outside a traditional marketing remit but are critical to progress.
Is this available as a standalone service?
Yes. While marketing operations support is often included as a part of our strategic marketing retainers, it can also be engaged as a standalone service when it adds clear value. This is particularly useful for founders who want hands-on, senior-level support and continuity when their marketing is already taken care of.
How involved are you on a day-to-day basis
Involvement varies by client, but this is an active role that very often includes daily touchpoints. We work closely with founders and leadership teams, staying on top of priorities and stepping in where support is needed to keep momentum and avoid bottlenecks.
Is this suitable for smaller or larger businesses?
We regularly support businesses ranging from solo founders to teams of 50 or more. The nature of the support may evolve, but the core value remains the same: continuity, clarity and trusted oversight.
What makes your perspective different?
We operate independently of internal politics and obsolete habits in the business. That allows us to bring a clear, objective view and challenge assumptions and outdated processes when needed. We’re comfortable asking difficult questions, keeping priorities on track and helping founders focus on what actually moves the business forward.
Will you hold founders accountable?
Yes. Part of our role is helping founders stay focused on agreed priorities and growth objectives. That means tracking progress, calling out drift and, when necessary, being honest about what needs attention next. It’s supportive, but it’s not passive.
Edward and James Marble

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