Introduction
Edward and James OÜ (“we”, “us”, “our”) is a company incorporated in Estonia with limited liability, registered under the Estonian Commercial Register, registry code 17253372. We handle personal data in compliance with applicable data protection regulations, including the EU General Data Protection Regulation (GDPR) and Estonia’s Personal Data Protection Act (PDPA).
Information We Collect
We may collect and store the following types of personal information:
- Basic contact details, such as your name, email address, and postal address
- Records of our interactions with you regarding our services
- Information about the services you have used or enquired about
- Any correspondence exchanged between you and us
How We Collect Data
We gather personal data directly from you when:
- You make an enquiry about our services
- You fill out a form on our website
- You engage us for our services and throughout the course of our relationship
- You communicate with us via email, post, or social media
Why We Process Your Data
We process your personal data to fulfil our obligations, comply with legal requirements, and operate our business effectively. Specifically, we use your data to:
- Deliver and manage the services we provide
- Keep you informed about relevant updates and offerings
- Notify you of any important changes to our services
Data Retention Policy
We retain personal data only for as long as is necessary for the purposes outlined above. Retention periods may be determined by regulatory requirements or business needs.
Data Sharing
We do not sell or rent personal data. However, we may share it in the following circumstances:
- With trusted third-party service providers who assist us in delivering our services
- With regulatory authorities where required by law
All third parties we engage must comply with strict data protection requirements and process your data only as instructed by us.
Cookies
Our website uses cookies to improve functionality and user experience. These small text files help us understand visitor interactions and remember preferences. We do not use third-party advertising cookies.
You can manage or disable cookies in your browser settings, but some website features may not function properly without them. By continuing to use our website, you agree to our use of cookies as outlined in this policy.
Data Security Measures
We have implemented appropriate security measures to prevent unauthorised access, loss, or misuse of personal data. Access to your information is strictly limited to authorised personnel.
Should a data breach occur, we have procedures in place to assess and manage the situation. If legally required, we will notify the affected individuals and the relevant authorities.
Your Rights Under Data Protection Law
You have certain rights regarding your personal data, including:
- Accessing the data we hold about you
- Requesting corrections to inaccurate or incomplete data
- Asking for your data to be deleted under specific circumstances
- Objecting to certain processing activities
- Requesting restrictions on processing
- Transferring your data to another service provider
To exercise these rights, please contact us at hello@edwardandjames.com.
Withdrawing Consent
If you have given consent for a specific data processing activity, you may withdraw it at any time by emailing us at hello@edwardandjames.com. This will not affect the lawfulness of processing carried out before withdrawal.
Updates to This Policy
We may update this privacy notice to reflect changes in our practices or legal requirements. The latest version will always be available at edwardandjames.com. This policy was last updated on 16 March 2025.
Contact Information
If you have any concerns about how we handle your personal data, you may lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon):
- Email: info@aki.ee
- Phone: +372 627 4135
- Address: Tatari 39, 10134 Tallinn, Estonia
For any other queries, please contact us at:
- Email: hello@edwardandjames.com
- Website: edwardandjames.com